Engineering

Cloud Solutions Architect (Remote)

Preferable Location: Toronto, Vancouver, Montreal, Calgary, Regina, St. John's, Winnipeg, Ottawa   |   Full Time

About Pathcore

Pathcore is a Toronto-based software company specializing in whole slide digital pathology image management and workflow. The company develops leading enterprise grade software for managing big pathology data which supports cancer informatics and healthcare IT. We are located in downtown Toronto, steps away from Queen’s Park metro station and the MaRS discovery district.

About the Position

The candidate will be responsible for providing leadership and oversight of all major information and technology projects and operations within the company. You will contribute to the company’s strategic priorities and promote the appropriate use of IT systems and policies to achieve company’s business and technical objectives. This is a hands-on role which will be expected to architect, deploy and maintain cloud and on-prem IT resources (compute, storage, networking) and develop solutions that are reliable, private and secure. As necessary, you will conduct technical, commercial and marketing presentations in support of the organization’s sales initiatives globally. You will be expected to influence and shape service delivery by identifying patterns and issues as they arise. You will work with the team to develop processes to continually improve service delivery, both quality and efficiency. 

Location

This is a remote position. Applicants from all parts of Canada (Vancouver, Calgary, Regina, Winnipeg, Toronto, St. John's) are encouraged to apply.

Responsibilities

  • Install, configure and maintain Pathcore products and IT systems
  • Manage and monitor Pathcore’s managed (cloud) infrastructure
  • Ensure reliable operations of IT systems and services
  • Develop policies that improve system reliability, privacy and security
  • Promote continual improvement by staying current on emerging technologies
  • Work with engineering team member to ensure application availability
  • Engage and work closely with regional sales staff and/or channel-reseller partners
  • Be proactive and help customers plan for their needs and future demand
  • Develop user documentation, knowledge base articles and other self-help content
  • Respond to incoming support requests from customers as necessary

Required Skills

  • Must have excellent English communication skills; both verbal and written
  • Experience in technical support, server administration or other IT fields
  • Working knowledge of JavaScript, CSS, HTML and other programming languages
  • Experience with configuring deploying services on GCP, Azure or AWS
  • Experience with scripting languages such as Python, Perl, Bash, etc
  • Experience with configuring Linux and Windows server environments
  • Experience with server virtualization: image creation, deployment and maintenance
  • Possess strong networking fundamentals including VPN
  • Experience with network technologies and systems, security, and network monitoring tools
  • Good working knowledge of protocols, such as HTTP(S), SMTP, TLS and DNS

Desirable Skills

  • Past experience using or developing software for medical imaging
  • Past experience with using software development tools and methods (source control, unit testing, bug tracking, continuous integration, etc.)
  • Thorough understanding of the latest security principles, techniques, and protocols
  • Good problem-solving skills and ability to work under pressure
  • Ability to participate in multiple projects concurrently
  • Excellent communication skills (verbal, written and presentation)
  • Ability to understand new technologies quickly is essential
  • Good interpersonal skills and customer focused mindset

Compensation

  • Salary commensurate with experience and qualifications
  • Medical and health benefits package

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